Welcome to Vapemak, your trusted partner for disposable vape wholesale. We endeavor to deliver your wholesale orders as quickly, reliably, and transparently as possible. Below you will find all relevant information regarding our shipping processes, delivery times, and customs.

1. Order Processing & Dispatch Time

Orders are processed and shipped within 1–5 business days (Monday through Friday) after receipt of payment.

2. Estimated Delivery Time

The actual delivery time may vary depending on the destination country, the selected logistics service provider, and the dispatch warehouse:

Warehouse Delivery Estimates

• Europe Warehouse: 3–7 business days after dispatch.
• China Warehouse: 7–15 business days after dispatch.

Note: Deliveries do not occur on weekends or public holidays.

3. Track Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number.

You can track your package here: https://www.17track.net/

4. Modify or Cancel Your Order

Before Dispatch

If you need to make changes to your order (such as updating the delivery address or canceling the order), please contact our customer support team as soon as possible.

After Dispatch

Unfortunately, once the package has left our warehouse, no further modifications, cancellations, or refunds are possible.

5. Customs & DDP Shipping (Delivery Duty Paid)

To make the wholesale purchasing process smoother, we offer DDP dispatch (customs duties and taxes included in the price) for certain countries. You do not have to worry about additional fees or customs clearance issues:

DDP Supported Regions

Non-DDP Regions

No DDP is available for the following countries/regions:

• Denmark
• Norway
• Switzerland
• Some remote regions of Australia

For these countries, any customs duties or import taxes incurred are to be borne by the buyer.

6. Information on Remote Regions

In rare cases, deliveries to remote or hard-to-reach areas may experience delays or incur additional shipping costs. If your address falls into this category, our team will contact you proactively to clarify the details before shipping.